21 Jul 2017

Adding a new user in WordPress

Adding a new user in WordPress is very simple. You will need to be able to login to your WordPress dashboard and you will need to have create_user permissions. These are usually reserved for users with the Administrator role.

Step 1 – Login

Login to Your WordPress Dashboard.

Step 2 – Select the User Menu

Select ‘Users’ from the left hand menu, followed by Add New. There are a number of places where you can select Add New, two of them are shown in the screen shot below

Step 3 – Fill in user details

As a minimum you need to provide a username and an email address.

You may optionally add first name, last name and website. WordPress will choose a strong password automatically, but you can change this by clicking on the Show Password button.

Tick the box to send a notification to the user.

Finally, select the user’s role. If you are adding someone to assist with your website management (eg a member of Watch the Dot support) you should select Administrator. If you are adding someone to assist with content posting, then Editor would probably be sufficient.

Step 4 – Click Add User

Once you have filled in all the information, you can select Add New User button.

You will be returned to the All Users page and you should see a notification that the user has been added. The new user should shortly receive an email advising of their new password.

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17 Jul 2017

We’re Recruiting – Junior Technical Administrator, Cambridge

Junior Technical Administrator

Type: Full Time (will consider Job Share)
Hours: 9am – 5:30pm
Based: In our office near Cambridge
Salary: £17.5k pa

Job Description

Our small but incredibly busy web development and hosting business is looking for someone to join the team in a junior capacity to assist with the day to running and management of all of our technical activities. This varied role will rely heavily on your existing technical skills as well as your ability to learn quickly. You’ll need to bring value to the business from week one and be ambitious like us. We will want to grow your skills quickly and you’ll need to be flexible and quick of mind. You’ll talk to clients regularly on the phone and occasionally attend meetings, so you’ll need to scrub up OK and be comfortable talking to people.

Tasks include:
  • Assisting with support requests relating to our web hosting and domain services
  • Taking on small web development projects for clients
  • Troubleshooting client problems
  • Assisting with our internal technical projects
  • Administration of client accounts
Your current skillset

In order to be able to fit into the team and do this job effectively, you will already need a few essential skills~:

  • Excellent written and verbal communication skills
  • Excellent numeracy
  • Track record of commitment to working
  • Technically competent with an excellent understanding of the internet
  • A proven interest in working with internet technologies – a college project or personal website for example
  • Ability to use Office applications without effort – you’ll have used Word and Excel or equivalent many times
  • Staying power

There’s a few other things that would make you perfect for the job. If you have any of these skills on top of the above, you’re definitely the sort of person we’re looking for. You’ll be trained in these anyway, but having them will give you a head start:

  • IT Qualifications
  • WordPress experience
  • Understand of HTML
  • Understand of CSS
  • Understand of PHP
  • Understand of SQL
  • Familiarity with Linux, Apache, FTP and other web server tools

If you’d like to apply for this role, please fill in the form below and attach your CV. We’ll get back to you and arrange an interview if we think you’ll fit the team






Upload your CV

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17 Jul 2017

Who is Holding Your Domain Name to Ransom?

We have recently been working with a business – a national company – that has just lost it’s 18 year old domain name.

How did this happen? A freelance web developer registered the domain name for the company back in 2007 for 10 years using his own contact details and Hotmail email address.

Soon after the freelance web developer moved to Hong Kong. And soon after that he changed his email address and stopped checking his Hotmail account.

When the domain came up for renewal, contact with the legal owner of the domain – the freelance web developer – had already been lost for a number of years and
a) The company couldn’t login to the domain control panel to regain ownership.
b) The domain registrar wouldn’t help because the company wasn’t the legal owner.

On expiry, rather than releasing the domain, the domain registrars sold the domain on to another organisation. Our client had completely failed to protect it’s digital assets and lost forever a very valuable piece of internet real estate.

How do you avoid making the same mistake?

Domain name ownership is recorded in publically searchable directories and can be searched using the whois tool. Sometimes the owner may opt-out of displaying but generally speaking you can get a good idea of the owner of the domain by checking the whois listing.

We strongly advise that you check your domain name whois listing at the earliest possibility and make sure YOU own the domain. If you don’t, it may be as simple as a friendly email to your developer to ask them to update the records on the domain.

Check your whois listing now using our online tool

Does the whois listing not look quite right to you – Get in touch now before it’s too late!

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16 Jul 2017

Manually Backup your WordPress Website

There’s lots of WordPress backup plugins available that will help you back up your WordPress installation, either on a one-off basis or to a set schedule, but sometimes I feel most secure knowing I’ve made a manual backup which I can archive off somewhere.

In this post, I’ll show you the process I use to backup my WordPress installations on our standard web hosting using the eXtend Control. The steps may vary from host to host but the concepts and steps are essentially the same.

With WordPress, any changes you make to the website files outside of a blank WordPress install will be made within the wp-content directory. As it’s always possible to download a fresh install of WordPress from wordpress.org, I generally only backup the wp-content directory. All of your content such as pages, posts, comments and products are stored in the WordPress database.

The general principle then is

  1. Backup wp-content directory
  2. Backup WordPress database

Step 1 – Login to your webhost control panel and navigate to your files

If using Watch the Dot hosting, details on how to login to your hosting account can be found here

Step 2 – Navigate into the public_html directory and compress wp-content

You can compress a directory by right clicking and selecting pack. Select the .zip file type.

Step 3 – Download your wp-content.zip file and archive

After a few moments you should have a file called wp-content.zip within your file structure. You can click on this to download and save offline<

Step 4 – Navigate to your database

Within your Watch the Dot control panel, navigate to “Web Tools” > “MySQL Databases” > “Manage”

Step 5 – Select your WordPress database

You should now be within the phpMyAdmin tool for managing your MySQL WordPress database. You will need to select your WordPress database. If you only have one WordPress install, this is likely to be the one that isn’t called INFORMATION SCHEMA. (note: If you have more than one install or a number of databases, you will need to look inside your wp-config.php file within the public_html directory to determine which database your WordPress install uses).

Step 6 – Export your database

Once you have selected your database, select the tab marked ‘Export’ along the top row. This will open the Export screen. You can select the defaults and hit Go. This will automatically download a file to your local PC.

You should now have two files – your wp-content.zip back up file and you database backup. You can now archive these away somewhere safe. Note that any changes made to your website after this backup has been made will not be saved in this backup!

If you need assistance backing up your WordPress install, you can submit a WordPress support request here

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10 Jul 2017

Login to your Web Hosting account

When creating a webhosting account with Watch the Dot, you will receive an email with your individual hosting account’s login credentials. If you have a number of accounts, these can be difficult to manage and remember. To help with this, we also provide a quick login feature.

Step 1 – Navigate to www.watchthedot.com and select Web Hosting and Domains

Step 2 – Select the Login Link

4

Step 3 – Login with your Watch the Dot username and password.

(Forgot password? Click here)

Step 4 – Select Your Services

Step 5 – Select the service you wish to work with

Select the service name. Note selecting the website url will take you to the website, not the webhost.

Step 6 – Select the Login to Control Panel link

Problems? Please open a support ticket.

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07 Jul 2017

Automatically Reenable WordPress Paragraph Breaks

We had a phone call from a client late this Friday afternoon looking for some WordPress Support.

Having upgraded a very old website themselves to version 4.8 they noticed that all paragraphs on the website were running into each other without linebreaks.  WordPress has a function called wpautop which finds line breaks and manually converts them into html paragraphs. This ensures that each paragraph sits on it’s own line, usually separated from other paragraphs with top or bottom margin. They needed a quick fix. Having taken a very cursory look it appears that wpautop was being disabled by one of the many plugins on the site. For a quick win we were able to reinstate wpautop by adding the following into functions.php:


function renable_wpautop(){
add_filter('the_content', 'wpautop');
}
add_action( 'after_setup_theme', 'renable_wpautop' );

It was a very quick fix for a late Friday afternoon but it’s got the client out of trouble until we can take a look early next week.

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15 Apr 2015

Learn WordPress at Hills Road Sixth Form College

Christian Mayne will once again be teaching the popular WordPress for Beginners course at Hills Road Sixth Form College in Cambridge, commencing on 28th April 2015 for 10 weeks.

Course Overview

Learn how to use WordPress to produce attractive, well laid-out and highly functional web sites. WordPress is one of the World’s leading and widely used web Content Management Systems. Despite being simple to use, WordPress is also an extremely powerful online publishing platform and is used by some of the most high profile websites in the World. This course is aimed at those new to WordPress or those looking to setup or start managing a WordPress website for the first time. Your tutor will take you from the basics of setting up a WordPress site and adding content and images, through to theme installation, site enhancement with plugins, theme modification and user administration. You will gain a thorough understanding of the components which make up WordPress, how these components are used and managed, and tricks you can use to quickly and simply improve your WordPress website. No prior web design experience is required, but you should be comfortable using a PC and Web Browser.

Learning Outcomes

By the end of the course, using practical hands-on tuition, you will have an understanding of the following features and techniques:

  • Setting Up WordPress from Scratch
  • Creating Pages and Posts
  • Managing WordPress Menus
  • WordPress Widgets and Sidebars
  • Theme Installation, Setup and Modification
  • Plugin Installation and Management
  • WordPress Administration tasks, Backups and Spam Prevention
  • Advanced Plugins: e-commerce, members websites, forums and social networks

Full details about the course can be found here

Enrolment

To enrol, please Click here to fill out the online enrolment form or call the Adult Education Office on 01223 278002 Monday to Thursday 9am to 8pm and Friday 9am to 4pm during term time and Monday to Friday 9am to 4pm out of term time.

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13 Jan 2015

Design & Build a Website using WordPress

Commencing on the 20th January, Christian Mayne will be once again teaching the popular WordPress for Beginners course at Hills Road Sixth Form College in Cambridge.

Course Overview

WordPressLearn how to use WordPress to produce attractive, well laid-out and highly functional web sites. WordPress is one of the World’s leading and widely used web Content Management Systems. Despite being simple to use, WordPress is also an extremely powerful online publishing platform and is used by some of the most high profile websites in the World. This course is aimed at those new to WordPress or those looking to setup or start managing a WordPress website for the first time. Your tutor will take you from the basics of setting up a WordPress site and adding content and images, through to theme installation, site enhancement with plugins, theme modification and user administration. You will gain a thorough understanding of the components which make up WordPress, how these components are used and managed, and tricks you can use to quickly and simply improve your WordPress website. No prior web design experience is required, but you should be comfortable using a PC and Web Browser.

Learning Outcomes

By the end of the course, using practical hands-on tuition, you will have an understanding of the following features and techniques:

  • Setting Up WordPress from Scratch
  • Creating Pages and Posts
  • Managing WordPress Menus
  • WordPress Widgets and Sidebars
  • Theme Installation, Setup and Modification
  • Plugin Installation and Management
  • WordPress Administration tasks, Backups and Spam Prevention
  • Advanced Plugins: e-commerce, members websites, forums and social networks

Full details about the course can be found here

Enrolment

To enrol, please Click here to fill out the online enrolment form or call the Adult Education Office on 01223 278002 Monday to Thursday 9am to 8pm and Friday 9am to 4pm during term time and Monday to Friday 9am to 4pm out of term time.

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18 Apr 2014

Things to Teach Your Children about Facebook #2643

Don’t brag about the court case your Dad has just won against his former employer.

When Dana Snay violated this essential Social Media rule, she unwittingly breached a confidentiality agreement and cost her father his $80,000 settlement.

Snay’s 1200 Facebook friends were told ““Mama and Papa Snay won the case against Gulliver,” Dana Snay posted days later to her 1,200 Facebook friends. “Gulliver is now officially paying for my vacation to Europe this summer. SUCK IT.”. When Gulliver found out against the post, they refused to pay a penny, and the decision has been backed up by the Court of Appeal.

Anyone with children approaching Social Media age would do well to pay heed to this cautionary tale.

Read More here

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16 Apr 2014

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