Welcome to our system status page. This page is updated with any planned maintenance or current system issues.

H1 Servers

  • Mail Server SSL Warnings for Apple Users

    Wed, 20 Mar 2019 12:22:15 +0000

    Users who have mail clients on Apple devices are likely to encounter an SSL Certificate Trust Warning when connecting to our mail servers using an aliased name such as `mail.youdomain.com`. This may be preventing you from connecting our mail servers to send/receive emails.

    To get around this, you should connect to your mail server using its actual hostname, which will be something like `mail123.extendcp.co.uk`. This can be found in your control panel.

    Alternatively, you can add an exception to the SSL Certificate via Keychain.

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