"Error Establishing a Database Connection" Message

This error indicates that WordPress in unable to connect to the database which contains the Pages, Posts and other essential information required to run your website.  The most common cause of this is an incorrect username and password in the wp-config.php file in the root of your WordPress install.  You should not change this file if you are not confident doing so, please submit a support ticket through your watchthedot.com login where one of our support technicians will assist you.

If you do not have an account with Watch The Dot, or you have lost your login credentials, we can probably still help - just drop us a message through our contact form
  • MySQL, WordPress Dashboard, wp-config.php
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