"550 Relay Not Permitted" Error
In order to send mail through our mail servers, your email client must be...
0x800cce05 Error with MS Outlook
The error 0x800cce05 is an error associated with MS Outlook. Specifically, this error prevents...
Accessing Email Through a Web Browser
Your email is accessible through a web browser via the following external URL:...
Add a folder on your Standard hosting Webmail
To add a folder on your standard / extend hosting webmail, you need to click the + icon in the...
Adding an Email Autoresponder
You can create an email autoresponder using the Watch The Dot Email Management interface...
Can I connect to my mailbox with a secure connection?
We do support SSL encryption for all mail connection protocols.
If you are using our webmail at...
Change Email Password
If your password is incorrect, you can reset it from your hosting control panel. We have produced...
Change to SMTP Ports
As of September 2019, any mail client sending via SMTP through our standard Internet mail servers...
Deleting Emails from Horde Webmail Inbox
To delete email messages from your Horde webmail inbox rather than just marking them as deleted:...
Difference between POP3 and IMAP
When you have a Standard or a Premium mailbox, you can access it via POP3 or IMAP. These are two...
Email Settings (cPanel Hosting)
Your Email Settings for cPanel hosting accounts through watchthedot.com should be set as follows...
Email Settings (eXtend Hosting)
Your Email Settings for hosting accounts through watchthedot.com should be set as follows...
SMTP Server Settings
Your outgoing mail server is called:mail.'yourdomain.com'To use it you'll also need to...
Setting up IMAP on a device or Mail Client
Our standard and premium mailboxes can be loaded onto your device or through your mail client...
Using Telnet to test POP3 Email
From a terminal, adapt the following to match your environment
telnet mail.watchthedot.com 110...
Why Can't I Send Emails?
There can be many reasons why you are unable to send emails.
If you cannot receive or send...
Why do I see an SSL warning when connecting to my mailbox or sending emails with a mail client?
When you connect to your email through a mail client, or send emails, you are connecting to your...
