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WordPress support in Plymouth

WordPress support for Plymouth businesses, from a Plymouth business

Watch the Dot is a Plymouth company, working with WordPress since 2010. One senior specialist who knows your site, keeps it updated and fixes it when something goes wrong.

How we help Plymouth businesses

Care plans

From £20 a month: your site updated every week, backups, WooCommerce checks and quick help included, so problems are prevented rather than fixed in a hurry.

Care plans

Fixes and changes

Something broken, hacked, slow or out of date? We fix WordPress sites whether or not you’re on a plan, and tell you the likely cost before we start.

WordPress support

Training for your team

Live online sessions that get your staff confident editing your own site, with a written guide and a recording for whoever joins next.

WordPress training

Local, and organised

  • Based in Plymouth. A local company, working the same hours as you, that understands businesses in Plymouth, Devon and Cornwall.
  • One senior person who knows your site. No ticket queue, no explaining things twice.
  • Requests in writing, tracked. Through the client portal or by email, acknowledged within two working days. Urgent requests jump the queue.
  • Calls when you need them. Booked video meetings at a time that suits you, so we’ve looked at your site beforehand. No travel time on your bill.
  • WooCommerce shops welcome. Updates done carefully, with the checkout checked afterwards.

Read more about how we work, or who we are.

Questions

Do you visit in person?

We work remotely, which keeps costs down and means there’s no travel time on your bill. When it helps to talk, we book a video call at a time that suits you, and share the screen so you can see exactly what we’re doing.

Can you take over a site another Plymouth agency built?

Yes, that’s how most of our care plans start. We look first and tell you what we find before doing anything chargeable.

Do you only work with Plymouth businesses?

No, we look after sites across the UK, but we’re a Plymouth company and always glad to work with local businesses.

Do you build new websites?

We build new WordPress sites with our design partner, who leads on design and runs the project, while we do the technical build. The site then moves straight onto a care plan with the people who built it.

Not sure where to start?

Most new clients start with a WordPress audit: a fixed-price review of your site’s health, security, hosting and editing set-up, with a written report and a call to talk it through. If we go on to work together, the cost is credited against your care plan.