WordPress training
WordPress training for the people who run your site
Live online sessions on your own website, in plain English. Your editors leave confident, with a written guide and a recording for whoever joins next.
Training options
Editor onboarding
For a team taking on a new website, or one they’ve inherited.
- A written guide to your own site, covering the jobs your team actually does
- One 2-hour live session for up to 8 people
- The recording, in chapters, for whoever joins next
Team workshop
For a team that knows the basics and needs to go further in one area.
- Two 90-minute sessions, a week apart, for up to 8 people
- Hands-on, on a practice copy of your site
- Recordings, a reading list and practice tasks
One-to-one coaching
For one person who wants to get something done, or understand their site better.
- 60 minutes, live online, on your own site
- Booked online at a time that suits you
- A follow-up email linking to the steps you covered
- Beginners welcome
The guide to your site
Editor onboarding is built around a short written guide, about your website and nobody else’s. It runs to 8 to 15 pages, and you get it as a PDF and as a Google Doc you can keep up to date yourselves.
- Your site at a glance. Where to log in, who can do what, and who to ask.
- What’s on your site. Your pages, news, events or products, what each is for, and what its editing screen looks like.
- Your jobs, step by step. The five to eight tasks your team does most, with a screenshot for every step.
- House rules. Image sizes, headings and alt text, and what to leave alone.
- Further reading. The everyday jobs, like logging in, links and menus, are linked to our help centre, so the guide is all about your site.
- Getting help. How to ask for support, and what to include.
How onboarding works
- A 30-minute call about your team and the jobs they do: weekly, monthly, and the rare ones nobody remembers.
- We work through your site as an editor would, doing each job on the list. If something is harder than it should be, we’ll suggest a fix.
- You get the guide two working days before the session, so everyone can look through it first.
- The live session follows the guide, on your own site, with time for every question.
- Within five working days you get the recording and the final guide, with the session’s questions added.
What a workshop looks like
Two 90-minute sessions on Google Meet, a week apart. Everyone works on a practice copy of your site with their own login, so nobody needs to worry about breaking anything.
- Before. We agree the outcomes with you, and each person tells us their role and the one thing they most want to be able to do.
- Session one. Three tasks. For each one we show it, then everyone does it themselves while we help.
- The week between. A few practice tasks on the practice copy, so the steps stick.
- Session two. We go over how the practice went, then three more tasks.
- After. Recordings in chapters, a reading list from our help centre, and the questions asked, with their answers.
Workshop topics
- Editing with the block editor. Pages, posts, images, links and menus. See the reading list
- WooCommerce for shop staff. Orders, refunds, products and stock. See the reading list
- SEO, images and accessibility. Pages that people can find, read and use.
- Or a topic we agree with you. We’ll put together a reading list to go with it.
Why it works
- Your site, not a demo. We train on your own website, or a safe copy of it, so everything you learn applies straight away.
- Plain English. No jargon, and no question is too basic.
- Something to keep. A written guide and a recording mean the knowledge stays when people move on.
- Fewer small requests. Confident editors fix the small things themselves, so your team waits on nobody.
I first contacted Christian for WordPress training. It was very pleasant to work with him. He used language that I could understand and I learnt a lot without feeling overwhelmed.
Wendela Elsen
I built my own website five years ago with Christian’s assistance, really helpful. Now, when I forget certain technical details, he’s always quick to reply with his professional advice.
Reinhard Tenberg
For agencies
Handing a new site over to a client? We’ll run editor onboarding for their team, under your name or ours, and write the guide to their site. Working through the site beforehand doubles as a check of the editing set-up, so the launch goes more smoothly and you get fewer support calls afterwards.
Questions
Is training in person or online?
Online, live, with screens shared, using Google Meet. It works well for teams spread across sites and means sessions can be booked at short notice.
Onboarding or a workshop: which do we need?
If your team is new to the site, or nobody has written down how it works, start with onboarding: you get the guide. If your team already finds its way around and wants to get better at one area, such as the shop or SEO, a workshop goes deeper and is hands-on.
Our site was built by someone else. Can you still train us?
Yes. We always work through the site before training, so the session covers how yours actually works.
What do we need to do beforehand?
Join a 30-minute call, give us an editor login, and for workshops, ask everyone to fill in a short form. We set up the practice copy.
Do we get anything to keep?
Group sessions are recorded and split into chapters. Onboarding includes the written guide to your site, and every option comes with links to the matching guides in our help centre.
How many people can join?
Up to eight for workshops and onboarding, so everyone gets time to try things and ask questions. For bigger groups we’ll run more than one session.
Not sure where to start?
Most new clients start with a WordPress audit: a fixed-price review of your site’s health, security, hosting and editing set-up, with a written report and a call to talk it through. If we go on to work together, the cost is credited against your care plan.