WordPress care and training
Keep your WordPress site out of trouble
Planned, senior WordPress care and training for organisations whose website matters. We look after a small number of sites properly, so problems are prevented instead of fixed in a hurry.
How we help
Care plans
From £20 a month: your site updated every week, backups, WooCommerce checks and quick help included. One senior person who knows your site.
Support
Something broken, or a change you need making? We fix and change WordPress sites, whether or not you’re on a plan. Clear costs before we start.
Team training
Live online workshops that get your editors confident with your own site, plus a written guide and a recording for the next person who joins.
WordPress audit
A fixed-price review of your site’s health, security, performance, hosting and editing set-up. A written report, a call to go through it, and a clear list of what to do next.
Prevention instead of firefighting
Most WordPress emergencies are slow problems that nobody was watching: updates skipped, plugins piling up, a host quietly retiring an old version of PHP. A well-looked-after site rarely needs rescuing.
So we work to a plan. Every care plan site is updated in a weekly maintenance session, critical security fixes go on sooner, and you know what work costs before it starts.
- One senior person who knows your site. No ticket queue, no explaining things twice.
- A weekly maintenance session. Backups checked, updates applied, the site checked afterwards. If an update causes a problem, we roll it back.
- Requests scheduled, not lost. A reply within two working days, with quick help included in every plan. Urgent requests jump the queue.
- No surprise bills. Anything beyond the plan is quoted before we start.
- Teams that can help themselves. Training and a help centre mean fewer small requests and more confident editors.
Who we work with
Organisations with an in-house marketing or communications team and a WordPress site that matters to them: membership, bookings, donations, ecommerce, or simply reputation.
Charities, membership organisations and associations, education, professional services and manufacturers. Many of our clients have been with us for over a decade.
Building a new website? New sites are designed and project-managed by our design partner, with Watch the Dot doing the technical build. When it launches, we look after it.
What clients say
The service is personalised and tailored to my needs, unlike the big box catch-all providers. They understand how to turn layman ideas into reality on the web.
Jono Cary, care client
He used language that I could understand and I learnt a lot without feeling overwhelmed. Because of his great communication skills and his professionalism I decided to move my hosting to him as well.
Wendela Elsen, training client
Always a pleasure to deal with Christian. Knowledgeable and helpful and gets great results.
Karen Purkiss
Not sure where to start?
Most new clients start with a WordPress audit: a fixed-price review of your site’s health, security, hosting and editing set-up, with a written report and a call to talk it through. If we go on to work together, the cost is credited against your care plan.