Help centre · Start here

WordPress basics

1. Browser Basics (Chrome)

   WordPress is accessed via a web browser. To use WordPress effectively you must be comfortable using and finding your way around a web browser.

   Start here: the parts of a web browser we refer to in every other guide.

2. How to find the URL of a Webpage

   When submitting a support request, we will usually need to have the URL of the webpage you need help with.

   What a web address is, and how to copy one to send to us.

3. What is a Domain Name and why do I need one?

   Your website or email services will reside on a web or email server somewhere on the internet.

   The name of your website, and why it matters who owns it.

4. What is Web Hosting and why do I need it?

   As well as a domain name (eg example.com) your website needs to reside on a web server somewhere on the internet.

   Where your website actually lives.

5. What is an SSL Certificate?

   When setting up a new website – or when viewing a legacy website – it is not uncommon to see a message in your browser address bar marking the sit

   The padlock, and why browsers warn about sites without one.

6. How to Login to your WordPress Website

   To Login to your WordPress website, follow these steps: In a browser window, navigate to the login screen at http://[your-domain]/wp-admin Replace [yo

   Getting into your site.

7. Accessing the WordPress Dashboard

   Getting access to your WordPress dashboard is a simple task using our step by step guide Enter Login URL in Browser address bar The WordPress administ

   Finding your way around once you are logged in.

8. Change your WordPress Password from the Dashboard

   If you can login to you WordPress dashboard, you can easily change your own password from the ‘Edit My Profile’ screen.

   Keep your password strong and private.

9. Reset your WordPress Password (Password lost)

   If you have lost your password, you can easily reset this from the WordPress login screen.

   For when you are locked out.

10. Difference between WordPress Pages and Posts

    A question we are often asked is “What is the difference between WordPress Pages and WordPress Posts?” Posts belong to a date in time Typically po

    Which one to use for what.

11. Editing Pages or Posts

    Login to the WordPress Dashboard How to: How to Login to your WordPress Website Access Page or Post Lists Pages and Posts are accessed from the Main W

    Changing the words on your site.

12. Add links to WordPress Pages or Posts

    There are a number of simple ways to add links to your WordPress pages or posts.

    Linking to other pages, sites and email addresses.

13. Providing Images or Video for your website

    When providing images or videos for your website please consider the following guidelines Image License Most importantly, you must hold a license for

    Getting pictures and video ready before you add them.

14. Adding a Menu Item to a WordPress Menu

    Login to your WordPress Dashboard How to: How to Login to your WordPress Website Navigate to Appearance > Menus If you are unable to locate this menu

    Making a new page easy to find.

15. Disable a Page or Post by Setting Status to Draft

    The easiest way to disable a Page, Post or other content on your WordPress website is to set the status to Draft.

    Taking a page down without deleting it.

16. View More Items Per Page in WordPress Dashboard

    If you have a lot of pages, posts or products on your WordPress website, you may wish to view more the default 20 items at a time in the Dashboard index.

    A small setting that saves a lot of scrolling.

17. Set Your Gravatar

    WordPress uses Gravatar to display profile images. Gravatar is a service which allows you to use a single profile image across millions of websites Worldwide.

    Optional: your picture next to your name.

18. Changes to Website not Showing

    To speed up web browsing, your browser will download and keep copies of your webpage locally on your device.

    If your change isn't showing yet: usually caching, and easy to fix.