Your account

We know how important web services are to your business.

We have a self-service interface for cancellation of services. Please note all services are chargeable until cancelled.

Your invoice includes payment methods. You can login to our portal to pay via Paypal or credit / debit card.

Where to find the client portal and log in: for raising requests, paying invoices and managing your hosting and domains.

When creating a webhosting account with Watch the Dot, you will receive an email with your individual hosting account’s login credentials.

How to ask us for help: raising a request in the client portal, what to include so we can act on it straight away,…

A support task that has not received a reply to a query within two working days is considered a stalled task.

We operate two separate hosting platforms: eXtend is a popular and simple platform used primarily on our basic and legacy hosting packages.